RR: Ruled by the clock – not your watch

Something a few customers tend to do – thankfully not the majority – is think that their time is more valuable than every single other person’s in the store.

They’ll run in on a lunch break, or between picking up kids from school, or on their way to making dinner.  “I have ten minutes!” someone will scream in my face as they grab 15 items for the change room, as if pre-excusing the mess they’re about to make.

Tip: if you need something, leave enough time for yourself to get it.  Ten minutes to pick out what you want.  Fifteen minutes fitting room time.  And allot at least five minutes for standing in line and paying.

If you can’t be in a clothing store for at least thirty minutes, please don’t get angry at other customers or staff when they cannot accommodate your needs above everyone else’s.

Oh! How many times I’ve heard the impatient tapping of a foot as someone queues behind a lady that – heaven forbid! – decided to grab one more pair of socks so she can get the Buy two, get one!” deal.

Don’t get me wrong.  I’m fully aware that the demanding culture we’re embraced by leaves working moms about a hundred hours a week more stuff to do than they can deal with and shorts them just as much money.  However, that’s not an excuse to take out your problems on retail workers.

Ever heard of the now-cliché adage, “You’ll catch more flies with honey than with vinegar?”  It’s one that stands true.

If I’m helping two people, and one person is overly demanding and short tempered, how much time do I want to spend in their presence?  On the other hand, if I’m helping someone who is polite and appreciative, I will work doubly hard to get them what they want.  Throwing in a couple extra “Thank you”s in a clothing store is akin to shelling out a couple extra bucks tip – and it doesn’t cost you a cent!

The best thing you can do is realize that no one

  1. Made you late to begin with;
  2. Made you come into a store looking for something you probably don’t need;
  3. Should have to put your needs ahead of everyone else.

Be polite and considerate in situations where you’re running short of time. But the best thing you can do is save the shopping trip for a time when you can actually have the energy to feel great in the clothes you try on.

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3 thoughts on “RR: Ruled by the clock – not your watch

  1. Having worked in both retail and food service, this post brings back so many memories. I have always thought that everyone should work in some kind of customer service to experience all the rude things people do!

  2. I love this!

    Reminds me of people entering into a restaurant and expecting their order in 10 minutes and when they rush you and finally receive it – it is somehow not up to their standards. Guess who’s fault it is…

    • Very true. I think people believe that everyone should move fast paced in everything they do just because we live in a fast paced world. But it is important to slow down and take the time to consider others, individual responsibility, and try and find some compassion for each other – opposed to RUSH RUSH RUSH

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